TERI SERRANO, SHRM-SCP
Vice President of People Services
Teri brings more than 19 years of experience with human resources and risk management to broughtonHOTELS. Her experience in recruiting, training and development, employee relations, and union negotiations, plus her passion for fostering great corporate culture, make her an integral Team Member at broughtonHOTELS. Teri’s impressive HR resume spans from her work at Starwood Hotels and Resorts, JC Resorts, Carneros Management Company, and Edwards Companies (Casa Del Mar and Shutters on the Beach), and most recently Regional Director of People Services in Southern California, Arizona, and Hawaii for Joie de Vivre Hospitality.
Teri has received her bachelor’s degree in Human Resources Management from the University of Phoenix. She has her Society for Human Resources Management, Senior Certification.
Get to know Teri
What is your favorite holiday? and why?
Thanksgiving. It’s a time to reflect back and think of all the things I am grateful for, and share a meal with those I care for.
Name one thing that not many people know about you.
I was born in Mexico. Most people think I was born in Spain, which is so weird. Must be my last name.
What are your favorite things to do while away from the office?
I enjoy relaxing and listening to music and playing with my three dogs.
If you could only eat three foods a day, what would they be?
Spaghetti, Ribeye steak and Mac Salad…all of which is bad for me.
When you were a kid, what did you want to be when you grew up?
If you won the lottery, what would be the first thing you would buy?
A house for each of my siblings
If you could go on a road trip with any one person (dead or alive), who would you choose and where would you go?
I would go with my grandmother, and she could choose the place. I would not care.
Who or what inspires you?
My family inspires me, especially my mom.